How can I get the data from Charge 3 to my new Charge 4?

[Disneyfan70]

My Fitbit charge 3 screen went black. After several attempts to fix--I decided to purchase a Fitbit charge 4.

Here is my problem: I want to get the data from my charge 3 and put it onto my new charge 4. I need a code and I can not get it because the charge 3 screen is black.

How do I get my code so I can keep all my data?

Moderator edit: subject for clarity 

[Odyssey13]

Hi @Disneyfan70  each time you sync, that data is stored on the Fitbit servers. You can change phones or devices and that data remains. You'll just set up with a new device on an existing account and the steps continue. click to learn how.

[WilsonFitbit]

Hello @Disneyfan70. Welcome to the community forums! @Odyssey13 Nice to see you around and thanks for your great input! 

@Disneyfan70 Thank you for the detailed information and for the troubleshooting steps you tried. I was able to see that you have received information on Odyssey13's post. I was also able to see that you reached out to our Support Team and they also provided information and assistance. If you still have additional questions or inquiries, I recommend replying back to them and they will be more than glad to continue assisting you. 

On a side note, if you have any other inquiry about your Charge 4, I recommend posting in a new thread in the Charge 4 board. This way we can keep our forums organized. 

See you around.