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How can I remove inaccurate heart rate data?-Charge 3

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‎06-16-2022 19:08 - last edited on ‎06-29-2022 15:55 by Fitbit Moderator

‎06-16-2022 19:08 - last edited on ‎06-29-2022 15:55 by Fitbit Moderator

So I left my charge 3 on my nightstand for one day and I come back to crazy high heart rate data with it logging more than 6hours of peak and cardio levels while it was not even on my wrist. I just signed up for premium and I am worried this will skew my data dramatically. How can I remove this day of data?

 

Moderator edit: updated subject for clarity

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‎06-29-2022 15:54

‎06-29-2022 15:54

Welcome to the Fitbit Community, @SlowSteep.

 

Thank you for informing us about the difficulties you experienced with your Fitbit Charge 3 and for being a Fitbit Premium member.

 

When not wearing your Tracker please place it upside down with the green lights pointing towards the ceiling to prevent it to track fake heart-rate readings.

 

Currently, there is no option to remove incorrect heart-rate data. You are welcome to vote this feature suggestion and if there is any update, it should be communicated as soon as possible.

 

Have a nice day.

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