05-27-2021
08:21
- last edited on
05-27-2021
08:50
by
WilsonFitbit
05-27-2021
08:21
- last edited on
05-27-2021
08:50
by
WilsonFitbit
We have 2 separate fitbits accounts (charge 2, ***@att.net; and charge 3, ***@gmail.com). We use an iPhone to view the charge 2 dashboard. How can we switch accounts on the iPhone so we can view either the charge 2 or charge 3 dashboard?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
05-28-2021 06:10
05-28-2021 06:10
@NEGAATL Thanks for your reply.
I think you should be able to log out from your Fitbit account/app by tapping or clicking on your profile picture and then scroll down and find the "Log out" button.
To log in, please find the "Log in" button on the Fitbit App and make sure to enter your credentials such as email address and password. In addition, if you still have questions about the Fitbit App, please check; How do I use the Fitbit app?
Hope this helps.
05-27-2021 08:52
05-27-2021 08:52
Hi @NEGAATL simply log out of one account and then log into the other account. You just can't see them both at the same time, but it will work so you can sync and check your stats.
05-27-2021 09:04 - edited 05-27-2021 09:05
05-27-2021 09:04 - edited 05-27-2021 09:05
Hello @NEGAATL. Welcome to the community forums! @Odyssey13 Nice to see you around and thanks for your input!
Thank you for the detailed information. As mentioned on the post above, at this time, the only option to view your Fitbit accounts is by logging off from one Fitbit account and then log into the other Fitbit account. There isn't an available option to view both accounts at the same time on the same mobile device.
Also, if you would like to get more details about the syncing process, please check: How do Fitbit devices sync their data?
Hope this helps.
05-28-2021 03:50
05-28-2021 03:50
Thanks Odyssey13! Can you tell me how to logout and login to Fitbit accounts when I'm in the app on my iPhone?
05-28-2021 06:10
05-28-2021 06:10
@NEGAATL Thanks for your reply.
I think you should be able to log out from your Fitbit account/app by tapping or clicking on your profile picture and then scroll down and find the "Log out" button.
To log in, please find the "Log in" button on the Fitbit App and make sure to enter your credentials such as email address and password. In addition, if you still have questions about the Fitbit App, please check; How do I use the Fitbit app?
Hope this helps.
05-28-2021 09:22
05-28-2021 09:22
Thanks WilsonFitbit! Success- I was able to logout and login into the other Fitbit account.
05-28-2021 09:54
05-28-2021 09:54
@NEGAATL Glad to hear this!
I hope you can continue tracking towards your fitness goals!
Have a wonderful day!