How do I change the language on my Charge 3?

[chile1]

I just got a Charge 3. My app is in English but the tracker language is in Japanese. I live in Japan but I don’t speak the language well enough. How can I change the tracker language to English?

thanks, chile1

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hi there @chile1, welcome to the Community Forums. 

In order to change the language on your Charge 3, please follow the steps provided in the article: How do I change my language on Fitbit? 

Let me know if you need further assistance. 😊

[chile1]

Hi, thanks that worked!

[MarreFitbit]

Great @chile1! 😉 I'm glad to hear that the steps recommended worked for you. 

I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

[vruizext]

I have the same issue. I’ve tried to update the country settings on the fitbit app and then synced it and language hasn’t changed. Then tried to unlink the device and add it again, didn’t work either. Also tried to update country settings and language of my fitbit account on the dashboard and tried to sync again, without success.

This is a terrible first user experience, how can one not set the preferred language of the device independently from any other settings? 😢 starting to consider to send it back if I don’t get this issue solved soon

[chile1]

I sent mine back!

Sent from my iPad