How do I change the time on my Charge 3?

[Redneck1993]

How do I change the time on my Fitbit Charge 3?

Moderator edit: subject for clarity

[JohnnyRow]

It gets date and time from phone or other sync device each time it syncs.  Other than time zone settings if off by exact number of hours, that is the only way to set the time.

[AlejandraFitbit]

It's great to see you here @Redneck1993 and @JohnnyRow thanks for stopping by.

If you want to change the time on your tracker, I recommend taking a look at the help article How do I change the time on my Fitbit device? and follow the instructions provide there.

Let me know the outcome. 

[clarejenkins]

my Fitbit will no longer synch so how can i change the time?

[SteveH]

@clarejenkins  I'm afraid if you can't sync then you can't change the time.

Have you tried the following steps to get syncing working again?

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at:  Help article: Why won't my Fitbit device sync?

[clarejenkins]

I will keep trying with that then
Maybe gave up too soon! Thank you


Sent from my Windows 10 device

[syncdoesnotwork]

My charge 3 does not sync. I have tried a reset, shutting it off and NOTHING works. All I wanted was to change the time zone. When I go to the menu and change it then hit synce notheing happens but errors!!!! This should not be this difficult. This is the worse product I have ever experienced!!!!!! It was purchased as a gift and has NEVER worked or synced correctly!!!!! 

[syncdoesnotwork]

Help menu does not change anything only errors!!!!!

[syncdoesnotwork]

All I want is the correct time and that appears to be impossible to change

[syncdoesnotwork]

You dont apparently

[clarejenkins]

Eventually after several resets I got it to synch and then the time was right

[syncdoesnotwork]

CRAP!!! DOES NOT WORK

[AgentT]

Thanks, AlejandraFitbit!

I visited a different timezone and my Charge 3 adjusted, but upon returned did not switch back. The Automatic Time Zone setting was not turned on in my Advanced Settings. LOL

[ron1942-1]

how do I change time and date

[SteveH]

@ron1942-1 You can't manually set the date or time but it should reset itself whenever it syncs to your phone or computer based on the time on that device. Does your fitbit seem to be syncing ok?

The other thing that affects the time is the timezone in your profile. You can check yours at https://www.fitbit.com/settings/profile If you do change it then you'll need to sync again to update your fitbit.

[clarejenkins]

Syncing ok now thank you

[clarejenkins]

Syncing ok now thank you