05-13-2019
12:04
- last edited on
11-17-2020
11:08
by
MatthewFitbit
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05-13-2019
12:04
- last edited on
11-17-2020
11:08
by
MatthewFitbit
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My charge 3 device lock is always on "Only use for payments" I want to select for always.
Please help me.
Moderator edit: updated subject for clarity
05-14-2019 04:14 - edited 06-23-2024 08:39
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05-14-2019 04:14 - edited 06-23-2024 08:39
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Welcome to the Fitbit Community @ApplePlayz! You must enter your PIN code at least once a day. Your Fitbit device prompts you to enter your PIN code based on your device lock setting:
- Enabled: Each time you put your device on your wrist.
- Enabled for Fitbit Pay: First time you make a payment after your put your device back on your wrist.
Note that your card issuer may require you to re-enter your PIN code to authorize a payment.
To change the device lock setting:
- From the Fitbit app dashboard, tap the Account icon > your device image.
- Tap Device Lock.
- Tap to change your device lock setting.
Hope this helps, let me know if you need further assistance.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

12-20-2019 18:59
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12-20-2019 18:59
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It doesn't give me an option to change it to always on.
09-15-2020 10:39 - edited 09-23-2020 17:00
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09-15-2020 10:39 - edited 09-23-2020 17:00
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How do you change the setting from Enabled for fitbit pay to enabled, my phone dosen't show an option, I am using charge 4 and an iPhone 7. 😭😭😭😭😭
12-03-2020 14:59
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12-03-2020 14:59
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Same issue!
I have enabled Fitbit pay and I cannot change the Device Lock options.

03-26-2021 21:35
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03-26-2021 21:35
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Kindly address the issue being discussed here. We don't get an option to keep it turn on every time we wear it or after every 24 hours. We can't enable or disable it ourselves. Is this a broken feature?
same problem with charge 4 : https://community.fitbit.com/t5/Charge-4/I-can-t-enable-or-disable-Fitbit-device-lock-I-want-it-to-a...
Please help us out.

03-17-2022 17:09
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03-17-2022 17:09
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How do I do it without Fitbit pay
