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How do I get encouraging messages on Charge 2?

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‎03-20-2019 20:07 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-20-2019 20:07 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

my boyfriend gets encouraging messages on his fitbit charge 2, I have the same one and I don't get the same messages as him. I would like to get those! I have my notifications turned on, greeting is on, all I get is reminders to move but his is like looking good! Way to go! I'd appreciate them more then him Haha he thinks they are annoying I'm like I want them! Anything I can do?

 

 

Moderator edit: updated subject for clarity and format

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‎03-21-2019 11:52

‎03-21-2019 11:52

@MikeysLala A warm welcome to our Community!

 

Sorry to hear that you aren't getting encouraging messages on your Charge 2. These are part of the greeting feature. It will only show after your tracker has been inactive for a period of time. I usually get them when I remove the device when taking a shower and dressing up to work so around 30 to 45 minutes pass before I move the device again. 

 

Let me know how it goes.

Alvaro | Community Moderator

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