help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I reset my Charge 4 to get date and time update?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-25-2023 11:18 - last edited on ‎05-25-2023 14:38 by Fitbit Moderator

‎05-25-2023 11:18 - last edited on ‎05-25-2023 14:38 by Fitbit Moderator

My fitbit has the wrong date and time.  How do I get these reset?

 

Moderator edit: clarified subject.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-25-2023 11:57

‎05-25-2023 11:57

Hi @reescup  the date and time come from the device you use to sync. You may need to restart your Fitbit a few times and sync several times before it gets caught up. You need to sync regularly in order to keep the time current on the device.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer