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How do I reset the PIN on my Charge 4?

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‎05-11-2023 23:05 - last edited on ‎05-12-2023 07:11 by Fitbit Moderator

‎05-11-2023 23:05 - last edited on ‎05-12-2023 07:11 by Fitbit Moderator

Good day,

I have a charge 4: i can't access to wallet cause my PIN Is not valudated.

 

I tried to reset It but It doesn't work 

 

Thank you

 

 

Moderator Edit: Clarified subject

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‎05-12-2023 05:44 - edited ‎05-12-2023 05:45

‎05-12-2023 05:44 - edited ‎05-12-2023 05:45

Welcome to the Fitbit community, @Gedeve!

Please have a closer look here under "How do I reset or change the PIN code on my Fitbit device?" to enter a new PIN code:

 

How do I use the device lock on my Fitbit device? 

Talahthas, Fitbit Community Council
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎05-12-2023 07:13 - edited ‎05-26-2023 10:52

In response to Talahthas

‎05-12-2023 07:13 - edited ‎05-26-2023 10:52

Hi there, @Gedeve. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 4. 

As a first approach, please follow the tips and recommendations provided by @Talahthas.

I've moved your post to the Other Charge Trackers board for organization purposes. 

Maria | Community Moderator, Fitbit


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