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How do I track cycling distance with Charge 2

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‎08-16-2019 11:00 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-16-2019 11:00 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

Hi,

 

I've read other posts about this. My Bluetooth is on and connected to my charge 2.  I select the Bike workout option on my Fitbit before starting. In my Fitbit app, the bike workout option shows connected GPS on. I have my phone on, and I know that it's tracking GPS because it tracks the miles on my alltrails app accurately. My Fitbit is set to sync with my phone.

 

So I feel like I have checked all the boxes, yet when I get back from biking, my alltrails app will show 8 Miles while my Fitbit shows none. 

 

Suggestions?

 

 

Moderator edit: updated subject for clarity

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‎08-18-2019 12:01

‎08-18-2019 12:01

@TxCoChic, welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

 

Let me help you with your GPS distance not being recorded when using the Charge 2 and your phone. Please try these suggestions to improve the distance recording. Also try using the run option to see if this helps with the distance as other members have proved this to work.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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