03-13-2024 13:26 - last edited on 03-15-2024 07:06 by MarreFitbit
03-13-2024 13:26 - last edited on 03-15-2024 07:06 by MarreFitbit
How do I transfer my Charge 2 to my child? Foe the life of me, there's no "create account" link anywhere as indicated on all the boards, and when I do get far enough to actually add her Google account, the app requires an educational account, which she doesn't have. I've been stuck in this loop for hours now 😔 I only have "sign in with Google" and "sign in with Fitbit" options on the home screen.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-13-2024 13:51 - edited 03-15-2024 08:16
03-13-2024 13:51 - edited 03-15-2024 08:16
Hi @NixPienaar only the Ace series is designed for children. If your child is 13 (USA) or 16 ( some European countries) then they must be part of the Fitbit Family account. If they are older, they can have their own Fitbit account. We don't need to switch to a Google account until next year.
03-13-2024 13:51 - edited 03-15-2024 08:16
03-13-2024 13:51 - edited 03-15-2024 08:16
Hi @NixPienaar only the Ace series is designed for children. If your child is 13 (USA) or 16 ( some European countries) then they must be part of the Fitbit Family account. If they are older, they can have their own Fitbit account. We don't need to switch to a Google account until next year.
03-14-2024 01:57
03-14-2024 01:57
That sucks 😥 Thank you!