Welcome to the Fitbit Community @Kacee66035, it's nice to see you here! Fitbit Charge 2 does not have built-in GPS. To get GPS data including pace and route for your workout, you must select a GPS exercise from the Exercise menu on Charge 2 and bring a GPS-enabled mobile device with you. This feature is known as connected GPS because Charge 2 relies on the GPS sensors in the mobile device.
To turn this feature OFF: On your Fitbit app, tap the gear icon and make sure the Use Phone GPS setting is off.
If at some point you want to use connected GPS, the verification steps for these platforms vary widely depending on the specific mobile device. If you're unsure how to verify any settings, consult the instructions provided by your device manufacturer.
- Make sure your phone can track your activity when you're out of Wi-Fi range. This is usually achieved by making sure Cellular Data is turned on.
- Make sure GPS can continue tracking while your phone is locked.
- Make sure your phone can identify your location. This is usually achieved by enabling Location Services within your privacy settings.
To get more information about MobileRun (connected GPS), check this article out.
Let me know if I can be of further assistance!
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