help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How long the tracked information is stored in my Fitbit?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2019 01:06 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎09-26-2019 01:06 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

I am currently in an area where there is no wifi connection so my phone does not allow me to connect to Fitbit.  It would appear that only data from the most recent 6 walks is held on the device and transferred to the phone when wifi connection becomes available.  Is this correct or is it on a 48 or 72 hour limit?

Secondly, what is the trigger to start a walk data being collected, how long a pause in walking before the data stops and what is minimum length of time for walk to be registered or is it minimum number of paces?

 

Moderator edit: Subject for clarity 

 

Best Answer
Labels:
1 BEST ANSWER

Accepted Solutions

‎09-27-2019 17:20

‎09-27-2019 17:20

Hi @grumpyinkl, it's nice to see you again participating here in the Community Forums, welcome back!

 

I appreciate the information that was shared in your post. Let me share with you that. Let me share with you that most Fitbit devices record detailed minute-by-minute data for 7 days. Our devices can store daily totals for up to 30 days. Please keep in mind that you can also use mobile data to sync your Fitbit in case you're in an area where there's no WiFi connections available. 

 

If you're using our auto-recognition exercise SmartTrack feature to track your exercise, your Charge 2 device automatically recognize and record high-movement activities (such as a walk, run, or swim) at least 15 minutes long through the SmartTrack feature, therefore, if you stop within the time-frame previously mentioned, the device will not recognize the activity.

 

Let me know if you have any additional questions.  

View best answer in original post

Best Answer
1 REPLY 1

‎09-27-2019 17:20

‎09-27-2019 17:20

Hi @grumpyinkl, it's nice to see you again participating here in the Community Forums, welcome back!

 

I appreciate the information that was shared in your post. Let me share with you that. Let me share with you that most Fitbit devices record detailed minute-by-minute data for 7 days. Our devices can store daily totals for up to 30 days. Please keep in mind that you can also use mobile data to sync your Fitbit in case you're in an area where there's no WiFi connections available. 

 

If you're using our auto-recognition exercise SmartTrack feature to track your exercise, your Charge 2 device automatically recognize and record high-movement activities (such as a walk, run, or swim) at least 15 minutes long through the SmartTrack feature, therefore, if you stop within the time-frame previously mentioned, the device will not recognize the activity.

 

Let me know if you have any additional questions.  

Best Answer