How to get notifications with a Charge 2 and Samsung Galaxy S7

[Nille37]

How do I sync my phone to get text messages and calls through my fitbit?

Moderator edit: updated subject for clarity

[Rich_Laue]

With no idea what phone you have I will point you to fitbit's interactive searchable help site. @Nille37. 

Just click in my link it will take you to the ibstructions

[Nille37]

Galaxy s7
Get organized with Yahoo Mail

[AlvaroFitbit]

@Nille37 Welcome! It's good that the community is growing!  Thank you for replying to @Rich_Laue with your phone model as this help us provide appropriate instructions. Please follow these instructions:

Have your phone and Fitbit device nearby. Setup may take a few minutes. Since you need to make a choice about encryption, before you get started read our explanation at Are notifications sent from my Android device encrypted?

Step 1: Verify your phone settings

Open the Settings app to review your phone settings. 

Confirm or adjust these settings:

• Android version—Verify that the Android version is 4.4 or higher. Find this setting under About Phone or About Device. 
• Bluetooth—Bluetooth technology allows your phone to communicate with the Fitbit device. Verify that Bluetooth is on.
• Do Not Disturb—This feature prevents your phone from sending notifications. Verify that Do Not Disturb is off. Find this setting under Sound and notification.
• Notifications—Your phone must be set to receive notifications before they can be sent to your Fitbit device. Check these settings:
  • Make sure your phone receives notifications while locked. Find this setting under Sound and notification.
  • If your Fitbit device can receive app notifications, make sure you can receive app notifications on your phone. For example, you can receive Facebook notifications on your Fitbit device, but only if you also receive them on your phone. Find the notifications permissions under Sound and notification.
  • Make sure the Fitbit app is allowed to run in the background on your phone. For more information, see Why is the Fitbit app sending a notification to my Android phone?

Step 2: Set up notification in the Fitbit app

Set up the notifications you want to receive on your wrist. Make sure your charged Fitbit device is nearby.

1. From the Fitbit app dashboard, tap the Account icon () > your device image.
2. Tap Notifications.
3. Tap the type of notification you'd like to receive (Text Messages, Calendar Events, Emails, or App Notifications), and make sure it's turned on.
4. Choose which apps can send notifications to your Fitbit device. For example, if you'd rather see text messages from WhatsApp than Messages, change the Text messaging (SMS) app setting. (You can only choose one app per category.) This list shows the most common apps for these features:
   • Phone app—Dialer
   • Text messaging (SMS) app—Messages
   • Calendar app—Calendar
   • Email—Email
5. If your Fitbit device can receive notifications from other apps on your phone, tap App Notifications and make your choices. 
6. If you want to require that only encrypted notifications can pass from your phone to your Fitbit device:
   1. Go back to the Notifications screen and tap Require encryption.
   2. Close and reopen the Fitbit app to start the bonding process required for sending encrypted data.
   3. If the bonding process fails, tap Re-enable and try again. Most phones bond immediately or after a few tries, but some phones can’t bond to your Fitbit device. See the list of devices with known issues at What should I know about using the Fitbit app on my Android device?
7. If you receive messages in a language that doesn't use the Latin alphabet, for example Cyrillic or Arabic languages, your messages may not appear properly on your Fitbit device. To automatically convert unsupported characters into the closest Latin equivalent, tap Enable Transliteration.
8. Sync your device. 

Step 3: Turn on the device's notification setting

Blaze, Charge 2, Ionic, and Surge have a Notification setting on the device. To verify that it's on:

• Blaze—Hold the top right button for 3 seconds.
• Charge 2—While on the clock screen, press and hold the button.
• Ionic—While on the clock screen, swipe right to bring up the shortcuts screen. Make sure you can receive notifications from your phone.
• Surge—Swipe the touchscreen until you get to the Settings menu, then find Notifications. 

Notifications should appear on your device when it's near your phone (about 30 feet). If notifications are delayed or missing, see My Fitbit device isn't receiving notifications from my phone​.

Let me know how it goes!

[BigRed37]

On my Fitbit it says notifications are off but when i go to the app they are on?  iPhone user

[Unicorn2]

Just had this same problem. Go to the clock screen on the Fitbit and press and hold the button on the side. This will cause notifications to be on.