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How to revert Charge 3 to factory settings?

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‎12-21-2021 05:58 - last edited on ‎12-22-2021 04:34 by Fitbit Moderator

‎12-21-2021 05:58 - last edited on ‎12-22-2021 04:34 by Fitbit Moderator

How do I revert charge 3 to its original factory setting? I want to trade it in at Best Buy for a charge 5.

 

 

Moderator edit: updated subject for clarity.

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‎12-21-2021 06:16

‎12-21-2021 06:16

@bookish36   According to the Charge 3 manual, all you need to to is open the Settings app > About > Clear User Data.  Make sure you sync your Charge 3 before doing this, so you don't lose any data.  I'm not sure if clearing the data removes the device from your account or not.  You also want to make sure that it is deleted from your Fitbit account and that you remove it from the list of Bluetooth devices on your phone.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎12-21-2021 06:16

‎12-21-2021 06:16

@bookish36   According to the Charge 3 manual, all you need to to is open the Settings app > About > Clear User Data.  Make sure you sync your Charge 3 before doing this, so you don't lose any data.  I'm not sure if clearing the data removes the device from your account or not.  You also want to make sure that it is deleted from your Fitbit account and that you remove it from the list of Bluetooth devices on your phone.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎12-21-2021 06:47

In response to LZeeW

‎12-21-2021 06:47

Thanks so much for your advice!
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