How to revive an old Charge 3

[trecile]

I have an old Charge 3 that I was using up until about a year ago when I bought a Versa 4. I  have been having problems with the Versa 4 and it is going to be replaced under warranty. While I'm waiting for it to arrive I would like to use the old Charge 3. I have had it on the charger all night, and the green light on the back is on, but the screen is black.  Any suggestions?

[JuanFitbit]

@trecile , Nice to see you around. Thank you for your message. 

As you see the green LEDs blinking, means that the Charge 3 is on. 

Please charge the Charge 3 for at least 30 minutes. 

1. Press and hold the button on your tracker for 8 seconds. Release the button. When the tracker vibrates and shows a smile icon, the tracker has restarted.

[trecile]

Thank you, but I have taken those steps already. While the tracker vibrates a few times during the process the screen remains blank.

[BDoor]

Unfortunately, my multiple Charge 3 devices have gone dark.  Tried the on charging, hold sides, etc. fix to no avail.  This is a known issue with no fix for most.

[JuanFitbit]

@BDoor , Thank you for sharing your thoughts. I'm sorry about your experiences. 

@trecile , Thank you for your further efforts and further info. 

For you both, if you haven't done so yet, please get in contact with Support . Fill up the form, you'll get some articles recommended. 
Then you'll see the options to get connected.

[trecile]

Same for me. I think that I have 3 Charge 3s, and can't get any of them to work. I thought that the one that I was using a year ago could be resurrected, but to no avail. I  will just have to wait for my replacement Versa 4 to show up.