12-29-2016
21:45
- last edited on
09-09-2020
10:13
by
MatthewFitbit
12-29-2016
21:45
- last edited on
09-09-2020
10:13
by
MatthewFitbit
A coworker of mine who has Charge 2 just like mine, showed me today where he cycles through the heartrate, run, stopwatch, etc. etc. and he now had a battery level indication. He said with the lastest software update it showed up on his. I just did an update on mine and I still don't have the battery level indicator on my Charge 2. Any ideas on what is going on here? Thanks.
07-22-2018 10:37
07-22-2018 10:37
Thanks, I was missing the battery.
08-15-2018 16:44
08-15-2018 16:44
I just got my Charge 2 August 11th , I have updat 22.22.55.2 but I still don't have a battery indicator. Getting very frustrated.
08-15-2018 16:50
08-15-2018 16:50
@met422 wrote:I just got my Charge 2 August 11th , I have updat 22.22.55.2 but I still don't have a battery indicator. Getting very frustrated.
@met422, have you gone into the app device settings, under Menu, and enabled the "Battery" setting? If so, did you sync the tracker after making that change?
08-15-2018 23:56
08-15-2018 23:56
@met422 we also have an extensive help center.
How do I customize the menus on my Charge 2?
11-03-2018 13:51
11-03-2018 13:51
@WendyB wrote:Open fitbit app, Tap account, tap charge 2, tap menu items, put a check mark in Battery
It will need to sync before it takes place
My profession of 40 years is writing technical instructions. Experts often lose sight of what beginners don't know. The simple additions of "tap menu icon" before "Tap account", and of "scroll down to menu items" after "tap charge 2" would have saved me (and multiple other community members who also couldn't find the battery display option in the app) some considerable frustration.
11-08-2018 21:39
11-08-2018 21:39
thank you for being persistent and sharing the knowledge
10-06-2019 12:24
10-06-2019 12:24
Perfect, just what I needed to know!
Thanks,
Captain BobStarl
01-03-2020 17:04
01-03-2020 17:04
When I open the fit bit app there is no "account" to tap on to... Where do you suggest I find "account"?
01-03-2020 17:21
01-03-2020 17:21
The account tap