06-28-2016
08:19
- last edited on
09-06-2020
20:15
by
MatthewFitbit
06-28-2016
08:19
- last edited on
09-06-2020
20:15
by
MatthewFitbit
I turned off Heart Rate monitor when I set up my Charge HR. I cannot figure out how to turn it back on. The "gear" icon does not show up on the dashboard as instructed.
Moderator edit: updated subject for clarity
06-28-2016 08:31
06-28-2016 08:31
From the dashboard hit the area below the date (the secton with the picture of the charge HR in it) and that will take you to a menu and scroll down until you see heart rate and hit that to open the menu- choices are: on, off and auto. changes will not take effect until your tracker syncs with your device. you can force it to sync but it usually will sync when you come out of the menu.
06-28-2016 11:23
06-28-2016 11:23
Welcome to the Fitbit Community @ShafferB, hope you're doing great! It seems that you're trying to enable your HR through your mobile device, aren't you?
Have you followed @SparkyzFan? Did that work?
I'll leave some screen shots showing step-by-step about enabling your HR on your iOS device:
Hope this gets the process easier!
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07-28-2018 20:38
07-28-2018 20:38
The HR option doesn't seem to be there the app I have.
10-16-2018 20:37
10-16-2018 20:37
I don’t have those options either. Did you ever find a solution?
10-16-2018 23:52
10-16-2018 23:52
No. I didn't find a solution but I thought it might have been auto detect cos there is no flashing light when I am not wearing.
12-04-2018 01:45
12-04-2018 01:45
I have a Charge 3. I cannot get iot to pair with my phone. Phone can see watch, but won't connect.
Talks to my desk top tower PC (don't know how, as it does not have bluetooth) but not the mobile phone. Both are Windows 8.1.
05-13-2019 20:00
05-13-2019 20:00
Thanks, got it.
07-08-2019 11:54
07-08-2019 11:54
Unfortunately I don’t seem to have the heart rate button on my app, so I cannot turn it on. Why is this so? Thanks
05-06-2020 21:24
05-06-2020 21:24
I have a Versa 2 and when getting it all up and going today on the app I must have shut off the heart rate so now it won’t display anything and just says resting heart rate how do I turn it on?
06-27-2020 20:28
06-27-2020 20:28
01-16-2021 19:47
01-16-2021 19:47
Literally nothing else lead me to this solution and to figure this out. Thank you.