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How to turn off Sleep mode on Charge 4

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‎10-26-2021 14:15 - last edited on ‎12-14-2022 16:06 by Fitbit Moderator

‎10-26-2021 14:15 - last edited on ‎12-14-2022 16:06 by Fitbit Moderator

My watch seems to be in a sleep/night mode. The screen doesn’t display unless I click it. The display is dim. How do I get back to a normal screen that displays when I turn my wrist up. 

 

Moderator Edit: Clarified subject

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‎10-26-2021 14:19 - edited ‎10-26-2021 14:20

‎10-26-2021 14:19 - edited ‎10-26-2021 14:20

Welcome to the Community, @Brs1967.

 

Thanks for the details in your post. To turn off the Sleep mode on your Charge 4, push the left button for 2 seconds and tap on the Sleep sleep%20mode icon. This will bring back the screen wake feature and restore the brightness.

 

See you around.

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‎08-07-2022 09:36

In response to BraulioFitbit

‎08-07-2022 09:36

Hi. I have this same problem. I don't want to use sleep mode or DND, but sometimes one or both will turn on if I bump the tracker. This time, the tracker is unresponsive when I turn these off. I've tried rebooting per the manual, page 46. This did not work either. What else can I try?

 

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