Huge amount of steps in my sleep

[Becky9999]

Hey!

During the day, random time every day, I notice my Fitbit registered a huge amount of steps, at least 5000 steps, which are made between 12 and 1 in the night. I already did a soft and hard reset, but that didn’t solve the issue. Any tips how to solve this?

thanks!

[JohnnyRow · Accepted solution]

One phone app Today screen, tap battery icon at top right.  Look for Phone as a Connected Device; remove it.

The intent is that it i supposed to be registering steps on your phone for when you are not wearing your fitbit, then I suppose downloads them all at once to fitbit.  Unless perhaps for you that seems like a reasonable explanation if you don't wear your tracker while getting those 5000-10,000 steps a day, and want to keep them,  I have never used it, and it seems to cause many problems. Some see it adding tens of thousands or millions of steps, and removing phone seems to solve the problem.

[Becky9999]

Thanks for your quick reply!

Tested it for the past few days and it works! Thanks again 🙂

[ManuFitbit]

It's good to see you participating in the community for the first time @Becky9999.

Thank you for sharing the details regarding the Charge 3 and for trying to fix it on your own. 

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Thank you @JohnnyRow for sharing this information.

[JohnnyRow]

Glad it helped.