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I am not receiving my weekly reports

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‎04-18-2020 06:09 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-18-2020 06:09 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

My Fitbit does not send weekly totals to my email address.

 

 

Moderator edit: subject for clarity

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‎05-05-2020 18:20

In response to AlejandraFitbit

‎05-05-2020 18:20

I haven't received any weekly status reports for the last three weeks

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‎05-01-2020 04:41

‎05-01-2020 04:41

Welcome to the Community, @Cindylesly.

 

I am sorry for the delay in response. Regarding your weekly report, I would like to know if you keep having this problem? Is your Charge 3 syncing properly? Have you checked your spam folder and spam filter?.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎05-05-2020 18:20

In response to AlejandraFitbit

‎05-05-2020 18:20

I haven't received any weekly status reports for the last three weeks

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