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I haven't received my password reset email

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‎01-07-2022 09:07 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

‎01-07-2022 09:07 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

Hi, I have requested to reset my password, however I do not receive an email each time I try. 

 

Moderator Edit: Clarified subject

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‎01-07-2022 09:27

‎01-07-2022 09:27

Hi @Tricia18  just to be sure, did you check your spam folder in case the email got misdirected? If so, get with support. Chat or phone is best.

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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