06-20-2017
09:09
- last edited on
09-09-2020
09:49
by
MatthewFitbit
06-20-2017
09:09
- last edited on
09-09-2020
09:49
by
MatthewFitbit
Is there any hope on fitbit creating a band with zero metal? I'm having a terrible reaction to the nickel in the rose gold clasp. I really would love to wear it... I don't see why they haven't released one yet.
Moderator Edit: Updated Subject For Clarity.
06-20-2017 11:33
06-20-2017 11:33
Welcome to the forums!
Check Amazon and https://www.etsy.com/
Both have several different bands that might work for you
Hope to see you around the forums! Join in on the discussions forums!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
06-20-2017 12:05
06-20-2017 12:05
i there @rose35141 I saw you have received a warm welcome by @WendyB.
It was brought to my attention you need a wristband with no metal. I would like you to suggest the leather band we have available in our Fitbit Store. To learn more about this type of wristbands take a look here.
See you around and let me know if you have additional concerns.
"Great things are done by a series of small things brought together.” What's Cooking?
08-31-2017 06:53
08-31-2017 06:53
The leather band still has a metal clasp.
09-12-2017 05:44
09-12-2017 05:44
Hello @Tpenney, I was reviewing the boards and I found your post. I'm sorry since you haven;t received an official response so let me give you this information.
The leather wristband has the same buckle tag as the standard wristband, if you are interested in more details for this wristband, please take a look at this link.
see you around and take care!
"Great things are done by a series of small things brought together.” What's Cooking?
01-10-2018 15:19
01-10-2018 15:19
All fitbit straps have metal in the exact same spots (leather and plastic) for those of us that react to them it causes terrible soars come on fitbit we need allergy free metal and people to answer the question properly
01-10-2018 15:21
01-10-2018 15:21
All fitbit straps have metal in the exact same spots leather and plastic
for those of us that react to them it causes terrible soars come on fitbit we need allergy free metal and people to answer the question properly
01-20-2018 12:24
01-20-2018 12:24
I agree with Foreverrose; why hasn't there been a suitable response to those of us that have allergies to metal?
Is it beyond Fitbit's skill level to create a strap that is metal-free?
Are people with these allergies somehow undeserving of a proper response?
How about telling us whether this is even a priority for the company?
01-20-2018 13:02
01-20-2018 13:02
Just wanted to update everyone. I had the rose gold metal clasp on my last Charge 2. Well I never wore it because of the reaction to the metal and I guess the thing died and I couldn’t charge it. Anyway I was gifted the Alta, after telling family members not to bother. I’m not sure how this buckle is different, maybe coded with something but I haven’t had a single reaction to it. Hopefully this post helps some others.
01-20-2018 13:05
01-20-2018 13:05
No reaction to this clasp on the Alta.
01-21-2018 15:45
01-21-2018 15:45
I'm happy that you found a strap that doesn't cause a reaction.
As for myself, I am not going to spend another cent on any fitbit product. I am disgusted with the company thus far. How hard is it to create a strap without metal? How difficult is it to give us an adequate response as to whether it is a priority for the company to help customers suffering from such allergies?
01-21-2018 18:55
01-21-2018 18:55
Hello Rose 35141, if you happen to have, still, the rose/lavender wristband and you are not using it, I would like to take it off your hands. My wife's band broke for the third time and Fitbit support team don't seem to understand my problem and keep on offering me to buy the wristband with a silver clasp. Believe it or not, they sell the Special Edition Charge2 (gold plated) but do not have the gold clasp to replace their very bad quality wristbands that keep on breaking.
Anyway, please let me know. I'll be happy to cover your expenses.
Vladimir
van.**ahem**.ny@gmail.com
01-21-2018 20:31
01-21-2018 20:31
You can replace the clasp from the old band, just remove the pin and put on a new band, and you should check out bands on amazon
01-24-2018 15:00
01-24-2018 15:00
Yes I would be happy to mail it to you free of charge. Please email your address to foran@oswego.edu
01-25-2018 08:17
01-25-2018 08:17
Thank you, Rose.
I guess if I sweep all the posts where Fitbit users don't have any use for the special edition golden clasp wristbands and ask them to ship those wristbands to me, I would be able to keep this Charge2 for a little longer.
So far, this is my 3rd wristband in 15 months that breaks beyond repair.
Fitbit Team, take notes and start producing a quality accessory!!!
01-25-2018 08:24
01-25-2018 08:24
Dear Moviediva,
I thank you for the idea of swapping clasps. I did that for now. But the main point is that these wristbands should NOT be breaking every 3-5 months and I should not be impositioned to purchase them just because Fitbit chose a bad accessory vendor for its product.
After all, $30 dollars per wristband every 3-5 months, plus changing the clasp to a gold one (the old clasp from my first wristband) does not make any financial nor common sense.
Fitbit Team, please find a solution to accessory issue and its quality.
01-25-2018 18:57
01-25-2018 18:57
Glad I could help, I understand your frustration, about the bands, I purchase my bands from Amazon, and they are just as good and a lot cheaper, and I have a couple that I prefer than the original band.
01-26-2018 07:16
01-26-2018 07:16
Great idea! Will go to Amazon. Tired of Fitbit runaround and poor quality.
BTW, that expression "just as good"...I hope is not true. Anything is better quality than those wristbands.
01-26-2018 07:29
01-26-2018 07:29
It’s funny the mod is totally confused about a product the company carries.
have you tried a simple fix like coating the current metal clasp with something like nail polish? It would create a barrier from the metal and your skin.
01-04-2019 11:58
01-04-2019 11:58
Nail polish is a very temporary solution. I have put nail polish on the metal part of the clasp constantly because it rubs off easily and then back to irritation on my wrist.