I overcharged the Fitbit and now it does not work.

[mountainwalk]

I was sick last week and left my perfect Charge 2 on the clip charger. Now it won't turn on. And when I try to charge it flashes a grey screen. Have I fried it?

Moderator edit: updated subject for clarity

[MarlenS]

Hope you’re enjoying the forums @mountainwalk. I've moved your post from the Charge to Charge 2 board so this can help other users with the same tracker concerns. Well, we always recommend charging the Fitbit products for 1 - 2 hours tops every time is needed. My recommendation is restarting the Charge 2 following @HeydyF's instructions. If this does not work, please let me know so I can provide further assistance.

I'll be waiting your reply. 

[Pri2003]

Hi MarlenFitbit,

I have the same problem, I know it was a bit dumb but I accidentally left my charge 2 charging for almost 24 hours. Please tell me there is something I can do and I won’t have to abandon it. The method you recommended was intact not working.

[Rich_Laue]

If it is any help @Pri2003 there is a charging control circuit and you can not over charge. 

Now if the tracker got very hot then yes something is wrong. 

I'll leave it up to @MarlenS to answer, if the restart did not work I'm not sure where to go. 

Well as I think about it, try the restart procedure 3 times in a row. 

[Pri2003]

Thank you my Fitbit isn’t hot so that’s a good sign.

[Rich_Laue]

@Pri2003 You haven't even told us if anything is wrong.. Fitbit has done extensive tests with long term charging and have not seen any adverse results. 

[Kadow]

was sick and forgot my fitbit  on charge for about a week, now it won't work.

[Trev1950]

Hi , I was a little worried when I forgot to take my wife’s Fitbit 2 off charge but in the morning after leaving it on for around 8 hours it was still ok , then again I forgot and left it on a good 40 hours and was still ok and working so I’ll try not to leave on again but it didn’t hurt mine at all I’m glad to say 

[Rich_Laue]

@Kadow there is something else going on. Was the Charge 2 hot? 

[Trev1950]

No just a bit warm while charging but cooled down when charged up even still plugged in

Sent from my iPhone sx max

[oquinnch]

I overcharged my fitbit.  I left it charging over a week while i was out of town.  Now it does'nt work at all

[harley_bm]

i left mine on charge for a good few days and now it won’t turn on 😞 it’s a charge 2. helpppp my mum will kill me 😭😭

[Alucard836]

The same happened to me, accidentally left my Charge 2 on charge for a couple of days as I've been busy moving house and now it's completely dead. No response to anything!

Is there any way of fixing this?