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IOS a app asking me to log in again and wont recognise password

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‎10-27-2017 14:15 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

‎10-27-2017 14:15 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

I am sick of periodically having the Fitbit app forget who I am and not recognise me when I try to login again. Intermittent issue, not at my end. I need to sync a workweek hustle and am sick and tired of the various random Fitbit platform issues. I am walking a marathon tomorrow and there will be a Fitbit in the bin if I can’t use connected GPS

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‎10-31-2017 04:55 - edited ‎10-31-2017 04:56

‎10-31-2017 04:55 - edited ‎10-31-2017 04:56

Hey there @Joolsiam, it's great to see you around the forums! Woman Very Happy There is currently an issue where users are reporting having to log in continuously, updates are being posted in this thread.

 

If you cannot log into your Fitbit app after entering the password, try using the Fitbit.com online dashboard to see if you keep getting the same error message.

 

Let me know if there's something else I can assist you with. Thanks for your patience while our team works on a fix.

Maria | Community Moderator, Fitbit


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‎01-12-2019 12:25

‎01-12-2019 12:25

This happens to me a lot ,also when they say need to update app ,getting fed of of this now 

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