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Improve verification of correct charger connection

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The connector for charging the Charge 2 is very sensitive, it seems, and if the battery is very low that icon verifying the connexion is hard to read. It's disappointing to set aside time for charging it, e.g. while eating breakfast, then go and find that it hasn't charged at all. So there's that, and then sometimes it seems that I have it fully connected and then in the action of setting the Charge 2 down on the table it becomes unconnected. I'd like an audible verification that occurs at time of connexion and then is repeated say 10 sec later so I know it survived being set down.

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@fraskur Welcome to the Fitbit Community! It's great to have you here! Thank you for your inquiry. Currently this isn't possible but you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exist so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it.

 

Additionally if you are having issues charging your device please follow these suggestions to help improve the situation.

 

Let me know how it goes.

Alvaro | Community Moderator

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