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Inaccurate calorie burn 9th July - 19th July

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‎07-31-2020 02:34 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-31-2020 02:34 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

Hi. I have set myself a target since mid May to ensure I have burned at least 2000 calories a day. Around 6pm each day, I will check my progress to see if I need to get a workout or a walk in.  I have been checking each and every day, and I have reached the 2000 target each day.

 

I have just gone to the fitbit app to see my progress for July, and between 9th and 19th July, it is now showing that I haven't hit the 2000 calorie burn target, which is impossible as it was definitely showing as met on those days.

 

Is there a glitch somewhere, can this be fixed?

 

Thanks 😊

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‎08-06-2020 06:38 - last edited on ‎03-12-2025 11:39 by Fitbit Moderator

‎08-06-2020 06:38 - last edited on ‎03-12-2025 11:39 by Fitbit Moderator

@SunsetRunner Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your inaccurate caloric burn calculation. Try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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