help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is it possible to pair 2 devices to 1 phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-28-2019 11:36 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-28-2019 11:36 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Is it possible to pair 2 devices to 1 phone?

 

The reason why I want to do this is because my Mom & Dad both have a Fitbit, but only my Dad has a phone.  

 

I wanted to sync both of their devices to 1 phone. 

 

Is this possible with the Fitbit mobile app?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-28-2019 12:11

‎01-28-2019 12:11

@NelsonToronto  Yes, it is.  When the app is on the phone, only one person can be logged in at a time.  So your Dad will have to log out of his account and then your Mom will have to log in to her account so she can sync her device.  And vice versa for your Dad to sync.

 

Sometimes there will be Bluetooth interference if both users are too close to the phone at the same time when syncing.  They might need to be 10 or more feet apart.

 

The Charge 2 can sync to the account through other devices, not just a phone.  Do they have a Mac, PC, compatible tablet?  Just tossing out options.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes