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Is the only way to reset my fitbit is to download app and pay monthly?

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‎09-23-2019 17:52 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-23-2019 17:52 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

My daughter gave me her fitbit charger 2 as she doesn’t longer use it without any instructions, so I’m kind of lost at the same time when I search for app on my iphone I only see monthly/annual fees thanks

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‎09-23-2019 18:03

‎09-23-2019 18:03

Hello and welcome to the forums @Milly777  First, click here - it's the link to the Charge 2 area, with the user manual and related help articles. There is no fee to download the Fitbit app for your iPhone or computer. The fees would be for Fitbit Premium, which gives more detail on your stats. Not everyone gets it, but it's there for those who wish to get it. You should be fine with the usual free version. Anyhow, there may be an update for your Charge 2, so here is how to update the firmware - click -

We're here if you need help setting up and starting to step about.

Stepping in the U.S.A. since September 2013. Android 14

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