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Is there any update about the Charge 3 I sent back?

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‎07-21-2020 00:47 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

‎07-21-2020 00:47 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

I sent it back to have it replaced and I have heard nothing

 

Moderator edit: updated subject for clarity

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‎07-22-2020 18:41

‎07-22-2020 18:41

Welcome to the Fitbit Community @Passage1962.

 

I'm sorry to hear that you haven't received a response about the Fitbit Charge 3 you sent back to our warehouse.

 

I contacted Customer Support about your case and was informed that they have just replied back to you. For more information, please check your inbox. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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