Issue while trying to restart my Charge 3

[uniquelyc]

I'm trying to restart my Charge 3 to help with the connectivity issues, but my Charge 3 won't restart.  When plugged into the charger, I see the initial battery charging icon. When I manage to push/hold down the button thru the charger clasp window I feel 2-3 quick vibrations and sometimes the wake/notifications screen comes up or the charging battery icon disappears after a couple seconds and I never receive the smiley face signifying restart. I'm holding it for longer than 8 seconds.  I think sometimes in trying to press the button awkwardly thru the clasp window that I slightly move the charger and it loses contact with the charging pins.  I've tried several times, gripping it at different angles, trying to use different parts of my fingertips to press and hold the button, so I'm kind of frustrated at this point.

Anyone have any tips on how to ensure that the button is registering my press so that I can restart it?  How many buzzes are you supposed to feel when holding down the button for restart?  If you've successfully restarted your Charge 3, did you have to apply a lot of pressure to the button?

Moderator edit: updated subject for clarity

[betty_hassinger]

A quick easy way to reboot instead of holding the button which I have a hard time doing is go to the setting, then scroll down to about which is the very bottom of the list, then scroll down to reboot device. I found that to be the best way to reboot. When it starts back up you won't see a smile face. 

[Gabzster]

My tracker screen is blank, so there is no way I can scroll down into anything.

Also, holding the side button of the tracker for 8 seconds its not making the trick neither.

[Firstworldprobs]

My Fitbit is doing the same thing. I can not reset when I press and hold. I am beyond frustrated. Any resolution to your issue? 

[Gabzster]

Mine is still under warranty,  contact customer service. 

[vandy35]

My fitbit charge 3 has a blank screen, have done all the factory resets but still blank.  Fitbit vibrates when button is pushed and it still syncs to the phone. 

Please help 

[Dajh]

My charge 3 will not reboot properly. Have a blank screen. Tried all the tips and nothing works. When I last saw screen, it had faded virtical stripes and could not see properly.

[Terrellvt]

I have the same issue. My 3rd FB Charge 3

[Gabzster]

Contact customer service if you are still under warranty 

Moderator edit: format

[KKruger]

I’m having this same issue and changing the clock face hasn’t fixed the responsiveness of the tough screen. It’s still syncing and collecting data but this is incredibly frustrating

[Terrellvt]

I was still under warranty and insisted on them replacing it, which they
did.

[etsiegel]

this procedure worked for me.

[etsiegel]

this worked for me.