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LEDs not working, horizontal and vertical lines have formed on my charge 3

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‎06-14-2020 13:05 - last edited on ‎09-16-2020 10:22 by

‎06-14-2020 13:05 - last edited on ‎09-16-2020 10:22 by

LEDs are not lighting up. I have changed the watch face, and preformed a short and long reset but lines are still present. Is there anything else I can try to do to fix the problem?

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‎06-14-2020 14:49

‎06-14-2020 14:49

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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