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Latest firmware- is it safe to upgrade?

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‎09-30-2019 02:19 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎09-30-2019 02:19 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

After reading many issues with upgrading to the new firmware, I am reluctant to upgrade. Have the issues been sorted yet or is it best to wait? 

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‎10-02-2019 08:55 - last edited on ‎03-07-2025 07:28 by Fitbit Moderator

‎10-02-2019 08:55 - last edited on ‎03-07-2025 07:28 by Fitbit Moderator

@Janyert Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Thank you for the inquiry. The Firmware hasn't changed although not everyone had issues. You could keep your device with its current firmware version if you wish. Still if you have any issues you can let our Support team know and check the warranty here.

Let me know how it goes.

Alvaro | Community Moderator

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