help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lines on Screen of Fitbit Charge 4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-07-2022 14:45 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

‎09-07-2022 14:45 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

I have lines on the face of the Fitbit Charge 4 that just suddenly appeared. It makes it impossible to see the time and hard to read any of the data. I saw an article that said to reboot the device and change the clock face (https://community.fitbit.com/t5/Charge-4/Charge-4-has-developed-lines-across-the-screen/td-p/5050370). I tried both of these suggestions, but neither of them worked. Please help! 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-07-2022 18:35 - last edited on ‎03-14-2024 09:08 by Fitbit Moderator

‎09-07-2022 18:35 - last edited on ‎03-14-2024 09:08 by Fitbit Moderator

@-SN- , A warm welcome to the Community! Thank you for taking the time to check the Community and your efforts. 

As the restart and other recommended steps did not improve the situation, please give our team a call or chat with them so that they get a better look at your case. 

Here you'll find our contact options. 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes