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Lines on face of Charge 3

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‎10-04-2020 09:46 - edited ‎10-04-2020 16:37

‎10-04-2020 09:46 - edited ‎10-04-2020 16:37

Hi, I have read the most recent posts and have tried what has been suggested: restart, long restart, face change. So far, nothing has worked. This was a gift from last Christmas (2019) So I do not know where it was purchased. Next steps? Thanks.

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‎10-04-2020 09:48

‎10-04-2020 09:48

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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