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Lines on my Charge 2 screen

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Is it possible I need a new Fitbit lines on face then completely blank all functions working tried everything.

 

 

Moderator edit: updated subject for clarity

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@Kimgloss Welcome to our Fitbit Community. Regarding the lines that the screen of your Charge 2 shows, I appreciate the time spent trying to get it resolved before contacting our forums.

 

In order to avoid providing the same information, let me know what troubleshooting steps you have tried. In the meantime, restart your Charge 2 as described in this help article. After this, monitor your tracker and see if the screen works properly.

 

Hope this helps.

JuanJo | Community Moderator

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