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Lines on the Charge 3 screen

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‎05-22-2020 22:54 - last edited on ‎09-16-2020 19:47 by

‎05-22-2020 22:54 - last edited on ‎09-16-2020 19:47 by

Is there really no way to fix it? I have tried the new clock face, the soft rest, the long rest! It’s charged I have uninstalled the app and resynced! Nothing makes them go away! Why have they shown up in the first place? 

 

Moderator edit: updated subject for clarity

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‎06-07-2020 19:22

‎06-07-2020 19:22

Welcome to the Fitbit Community @Bethcorn1379.

 

I'm sorry to hear that your Fitbit Charge 3 shows lines on the screen. Thank you for having tried different troubleshooting steps before contacting us.

 

I noticed that you've recently been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience.

 

If you have any question, please don't hesitate to contact us back.

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