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Lines through my screen. Reset was done without success

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‎06-16-2019 17:35 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-16-2019 17:35 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

I have a charge hr 2. As of last week I have had lines show up on my display after my battery died.  I've already reset my watch three times. No luck. Please help

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‎06-17-2019 11:39

‎06-17-2019 11:39

@Eldevans Welcome! It's good that the community is growing! 

 

Let me help you with your Charge 2 screen and thank you for troubleshooting this issue. Please let our Support team know about this. I have created a ticket for you so they can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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