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Live Heartrate and steps.stopped working

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I have had a Charge 3 for a long time. My heart rate now she's as a range in the fitbit app. It used to be live and instaneous. My steps only update on app when I pull down to.refresh. I use to be able to.see both in real time. I tried to.research a solution and can not find one. It seems this has been happening for about a year now all over. Mine was working last week?

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