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Locked out of app

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‎07-17-2019 19:40 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-17-2019 19:40 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

My friend is locked out of the app. How can she reconnect? 

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‎07-17-2019 20:20

‎07-17-2019 20:20

Hi, @Birdbirdbird! She should be able to reset her password either in the app or on the web.

MakMak | Community Council

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1 REPLY 1

‎07-17-2019 20:20

‎07-17-2019 20:20

Hi, @Birdbirdbird! She should be able to reset her password either in the app or on the web.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer