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Logged out on desktop computer daily

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‎06-03-2019 04:10 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎06-03-2019 04:10 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

Every time I go to my Fitbit screen, I have to log back in even though I check "keep me logged in."  Any ideas as to why?  This is on our desktop computer, not phone.  Thanks!

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‎06-03-2019 04:22

‎06-03-2019 04:22

This seems to be a known bug at the moment. Keep an eye on the main thread for the issue for the latest updates: https://community.fitbit.com/t5/Fitbit-com-Dashboard/Dashboard-keeps-logging-me-out/td-p/3314210

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‎06-03-2019 04:59

In response to SteveH

‎06-03-2019 04:59

Thank you so much for the quick reply! I’m glad to know that all this frustration isn’t something I’m doing incorrectly!

Have a great day!

Linda
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