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Long pressing the Charge HR button until you feel it vibrate does not work

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‎04-10-2019 16:56 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

‎04-10-2019 16:56 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

Hi , Previously in my old Charge HR , when I press the HR side button , it will start logging my walk or exercise.

Now in HR 2, long pressing the Charge HR button until you feel it vibrate, just switch on and off the notifications, nothing else.

It does not start recording anything!!

 

Help!

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‎04-10-2019 18:07 - edited ‎04-10-2019 18:10

‎04-10-2019 18:07 - edited ‎04-10-2019 18:10

It's different on the Charge 2; might seem a bit more complicated at first but lets you choose which activity you are doing.

See How do I track my workouts with my Fitbit device?

 

Also more more info on the Charge 2,

see https://help.fitbit.com/?p=charge_2

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-11-2019 13:26

In response to JohnnyRow

‎04-11-2019 13:26

Thanks Jonathan for your reply. In the link you sent it suggests:

CHARGE 2: 

 

1. “ on your device, press the button until you see the Exercise screen”

 

The issue is is I don’t see any thing except that pressing the buttons switch on n off my notifications 

 

not sure if ots my fotbit or is it me 

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