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Losing steps after my charge 3 auto sync

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‎06-10-2020 04:55 - last edited on ‎09-16-2020 11:33 by Fitbit Moderator

‎06-10-2020 04:55 - last edited on ‎09-16-2020 11:33 by Fitbit Moderator

This just started to happen this week. My steps started going up when I open app then goes down after auto synch.  

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22 REPLIES 22

‎06-10-2020 14:09

In response to Amymc63

‎06-10-2020 14:09

So sounds like an update issue. Happened just as i updated to latest iOS On
Monday I’m sure
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‎06-10-2020 15:00

In response to Leeker

‎06-10-2020 15:00

Same here!  Just moments ago, had 5100 steps (after having lost a bunch earlier in the day), and it dropped to 4800 steps.  Grrrrr.

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‎06-10-2020 15:02

In response to Lu2105

‎06-10-2020 15:02

What's the difference between a restart and a reboot?  I did  a restart, and it didn't fix the problem.  Apparently, it's a Fitbit problem that they are working on.

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