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Lost one of the metal clips attached to the Charge 2

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‎01-26-2020 14:36 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

‎01-26-2020 14:36 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

Hello, does anyone know what to do if one of your metal clips dettaches from your fitbit and how to resolve from this situation? as I don't know where the metal clip is, only one of the metal clip is attach, the other one is missing. If someone could advised me on what to do, that would be brilliant!

Thanks - Rizqy. k 🙂

 

 

Moderator edit: updated subject for clarity

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‎01-27-2020 04:35

‎01-27-2020 04:35

@Rizqy.k It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Charge 2 band. I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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