Mac Bluetooth Won't Recognize Charge 2

[Starnight]

My Mac Bluetooth won't recognize my charge 2. I tried turning bluetooth on and off, and retrying sync, but it still can't find it. Does anyone have any other suggests??? 

[orty]

I bought a usb adaptor for mac, but Fitbit Doyle was blocked as unrecognized

[orty]

My Mac and iPhone are both less than 12 mos old

[Rich_Laue]

The built in Bluetooth the Mac has should work fine. 

[riverbean]

**ahem** you

[AJisfit]

I have Bluetooth version 4, and Sierra OS. But my Mac cannot find my fitbit. However, my Mac was able to find other bluetooth devices (like my phone). 

[Rich_Laue]

@AJisfit please reread the setup guide. 

No where does it ask a user to open your Mac's Bluetooth settings. . Please use the Add new device found in the Connect software. 

1. If your computer isn’t Bluetooth-enabled, insert a wireless sync dongle into a USB port on your computer.
2. Go to http://www.fitbit.com/setup.
3. Scroll down and click the pink Download button.
4. After the download completes, double-click the downloaded file to start installation.
5. After installing, when prompted, choose Set up a New Fitbit Device. 
6. Follow the on-screen instructions to create a Fitbit account and connect your device.