Making a claim and not being able to move forward from the shipping part due to uk addressed

[Skubie]

I’m trying to make a claim for a new wristband because it has broken and should be in warranty... when entering my name and address because I am based in the uk, I do not have a zip code or state. Although I am pressing none for the state and making up a numerical zip code it will not allow me to finish my claim.

this is very frustrating 

[Odyssey13]

Hi @Skubie  this is from an old post, so please let me know if it works. Customer service.

the phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm

[Skubie]

Thanks for your help I’ll give that a try today 😀