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Making the change from the Fitbit charge 4 to Fitbit charge 5

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‎02-08-2022 15:02 - last edited on ‎12-14-2022 15:43 by Fitbit Moderator

‎02-08-2022 15:02 - last edited on ‎12-14-2022 15:43 by Fitbit Moderator

I currently own a charge 4.   I just purchased a charge 5.  Will I lose all my information, stats, and badges  that I have achieved so far on the 4, when I start using the charge 5?  

 

Thanks for any help!

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‎02-08-2022 17:55

‎02-08-2022 17:55

@KittyKat0531 , A warm welcome to the Community! Nice to see you here. 

 

Don't worry when setting up your new Charge 5. All synced data with the Charge 4 will remain saved on your account. 

Just keep in mind to sync your Charge 4 before you setup the Charge 5 so that the latest information of your Charge 4 is saved to your account. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎02-08-2022 17:55

‎02-08-2022 17:55

@KittyKat0531 , A warm welcome to the Community! Nice to see you here. 

 

Don't worry when setting up your new Charge 5. All synced data with the Charge 4 will remain saved on your account. 

Just keep in mind to sync your Charge 4 before you setup the Charge 5 so that the latest information of your Charge 4 is saved to your account. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎02-09-2022 06:37

In response to JuanFitbit

‎02-09-2022 06:37

Thank you!  have a great day!

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