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Missing Charge 3 stats on the Fitbit app

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‎03-30-2021 09:59 - last edited on ‎03-30-2021 11:02 by Fitbit Moderator

‎03-30-2021 09:59 - last edited on ‎03-30-2021 11:02 by Fitbit Moderator

The fitbit app is now only showing calories used. Steps, sleep and other stats have disappeared. Any suggestions? 

 

 

Moderator Edit: Clarified subject

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‎03-30-2021 11:08 - last edited on ‎11-04-2025 07:56 by Fitbit Moderator

‎03-30-2021 11:08 - last edited on ‎11-04-2025 07:56 by Fitbit Moderator

@neilcc Thanks for stopping by! 

This usually happens when you remove your tracker from your account. You will need to set it up again and once you do this your steps and other data will show on your Fitbit app.

Hope this helps.

Alvaro | Community Moderator

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