Moving from charge 2 to charge 4

[GillB7]

I have updated to the charge 4. I would like to keep all my data from charge 2 as well. I’m giving my charge 2 to my daughter so she will set up AP with a new email and login on her iPhone. Does anyone know if all my data  will disappear once she sets up a new login for it. Both of us sync to Iphones. Tia Gill 

[SteveH · Accepted solution]

Your data is safe as it's all held on the Fitbit servers rather than on the tracker.

Make sure you do one last sync of the Charge 2 before you hand it over to make sure the servers are up to date. I would also "forget" any link to the Charge 2 in your phone's bluetooth settings so it doesn't block connection to your daughter's phone when she sets it up.

Have you added the Charge 4 to your account ok?

[GillB7]

Hi Steve
Thanks for info that’s great. If I remove the charge 2 from my phone, I
definitely won’t lose all my data then? Yes set up charge 4 all well
thanks

[SteveH]

That's correct. Removing the Charge 2 from the app on your phone will not affect your data, badges, settings etc.

[GillB7]

Great cheers Steve 👍