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My Charge 2 didn't reset after midnight

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‎05-24-2019 04:44 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-24-2019 04:44 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

I woke up this morning with pretty much the same amount of steps as when I went to bed. I'm not sure why my Fitbit did not reset at midnight?

 

 

Moderator edit: updated subject for clarity

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‎05-25-2019 06:35

‎05-25-2019 06:35

@Summer1999 Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your step count not resetting at midnight. This may happen when there is a change in timezone (due to travel or DST changes).  You can restart your device as this will help it reset the following midnight but it won’t remove the steps from the affected date.

 

Let me know how it goes.

Alvaro | Community Moderator

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